GDPR

PRIVACY STATEMENT FOR CUSTOMERS, PARTNERS AND SUPPLIERS

Last Updated – 31/3/24

(Annually Reviewed)

One Nation Studios respect your concerns about privacy.  This Privacy Statement describes the types of personal information we collect about our customers and suppliers and how we may use the information and with whom we may share it.  The notice also describes the measures we take to safeguard the personal information.  In addition, we tell you how you can ask us to:

  • access or change the personal information we maintain about you.
  • refrain from sending you certain communications.
  • answer any questions you might have about our privacy practices.

Information we obtain

We may obtain customer or supplier personal information (such as name, contact details and email address) about various activities such as:

  • recording, rehearsal, tuition, production and equipment hire.
  • marketing, promotions and other offers.

The types of personal information we may obtain include:

  • Individual and business contact information (such as name, company name, physical address, email address and telephone number).
  • Information that enables us to verify an individual’s identity.
  • Names, email addresses and telephone numbers of others to whom we are asked to send information.
  • Username, password and other credentials used to access Supersas services.
  • Social media handles, content and other data posted on our official social media pages or elsewhere on the Internet (such as other public locations), and information (such as email address and other information you allow to be shared) we obtain through One Nation Studios related social media, (including third-party login services such as “Login with Facebook”).
  • Other personal information that may be provided to us to obtain a One Nation Studios service.

Our websites do not send ‘cookies’ or collect personal information automatically, however the providers of third-party apps, tools, widgets and plug-ins on our website, such as Facebook “Like” button, may use automated means to collect information regarding your interactions with these features.  This information is subject to the privacy policies of the providers of the features, and One Nation Studios is not responsible for those providers’ information practices.

How We Use the Information we obtain

We may use the information we obtain to:

  • Provide products and services you request.
  • Process and collect payments.
  • Provide customer support and respond to and communicate with you about your requests, questions and comments.
  • Establish and manage your Supersas account.
  • Offer you products and services we believe may interest you.
  • Communicate about, and administer your participation in, special events, programmes, surveys, contests, prize draws and other offers or promotions.
  • Enable you to post on our blogs and interact with One Nation Studios through social media.
  • Send information to your contacts if you ask us to do so.
  • Process claims we receive about our services.
  • Operate, evaluate and improve our business (including developing new products and services, managing our communications, determining the effectiveness of our sales, marketing and advertising, analysing and enhancing our products, services, website and performing accounting, auditing, invoicing, reconciliation and collection activities).
  • Perform data analyses (including market and consumer search, trend analysis, financial analysis and anonymization of personal information).
  • Protect against, identify and prevent fraud and other criminal activity, claims and other liabilities.
  • Comply with applicable legal requirements and our policies.

Information We Share

We do not sell or otherwise share personal information about you, except as described in this Privacy Notice.  We do share personal information with third parties who perform services on our behalf based on our instructions.  These third parties are not authorised by us to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements.

We also may disclose information about you:

  • if we are required to do so by law, regulation or legal process (such as a court order or subpoena).
  • in response to requests by government agencies, such as law enforcement authorities.
  • when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or about an investigation of suspected or actual illegal activity.
  • We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganisation, dissolution or liquidation).

Your Options

We offer you certain choices about how we communicate with you and what information we collect from you.  You may choose not to receive marketing email communications, by contacting us as specified in the “How to Contact Us” section below, and we will honour your request.

Consistent with the choices available in the “Information We Share” section, you may withdraw your consent or object to certain information sharing by contacting us as indicated below.

In addition, as required by law, you may object at any time on legitimate grounds and free of charge to the processing of your personal information, and we will apply your preferences going forward.

Access and Correction

Subject to applicable law:

  • you may obtain a copy of certain personal information we maintain about you or update or correct inaccuracies in that information through contacting One Nation Studios.
  • you may have the right to obtain access to personal information we maintain about you by contacting us as indicated in the “How to Contact Us” section of this Privacy Notice. To help protect your privacy and maintain security, we will take steps to verify your identity before granting you access to the information.  In addition, if you believe that personal information we maintain about you is inaccurate, subject to applicable law, you may have the right to request that we correct or amend the information by contacting us as indicated below.

Non-One Nation Studios Places and Services

For your convenience and information our website may contain links to non-One Nation Studios places that may be operated by companies not affiliated with One Nation Studios. These companies may have their own privacy policies or notices, which we strongly suggest you review.  Our services also may be made available to you through third-party platforms (such as providers of app stores) or through other third-party channels.  We are not responsible for the privacy practices of any non-One Nation Studios places or services.

Data Transfers

We may transfer the personal information we collect about you to countries other than the country in which the information originally was collected. Those countries may not have the same data protection laws as the country in which you initially provided the information.

When we transfer your information to other countries, we will protect that information as described in this Privacy Notice and in accordance with applicable law.

How We Protect Personal Information

We maintain administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorised destruction, loss, alteration, access, disclosure or use.

Although we take steps to limit access to our facilities to authorised individuals, information that is located on the outside of a package or letter may be visible to others.

Updates to Our Privacy Notice

This Privacy Notice may be updated periodically and without prior notice to you to reflect changes in our personal information practices.  We will post a prominent notice on our website to notify you of any significant changes to our Privacy Notice and indicate at the top of the notice when it was most recently updated.

How to Contact Us

If you have any questions or comments about this Privacy Statement, or if you would like us to update information we have about you or your preferences, please contact James Cannock by email in the first instant at:

james@onenationstudios.com